Ready reference services library

Ready Reference Service


Reference business is a procedure in which readers get their information with personal call of the Reference librarian. There are queries of many kind of kinds, ranges, and are time bound. Reference department constantly make efforts to remove the obstacles of the readers to satisfy their needs.

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Therefore, all such indevelopment which are provided to readers instantly are called Ready referral service. Amerihave the right to Library Association called it “Direct Reference Service.” Dr. S.R. Ranganathan has actually identified it as “Ready Reference Service is recommendation company finished or replied in a very brief time in a minute if possible.” Because of this, Ready referral business is important reference organization and also it is related to such information’s which are provided straight by the Reference librarian and that also in brief period. It likewise has such recommendation solutions which straight the readers to referral sources immediately and also information is gathered within brief time.

Ready referral service includes the adhering to queries:

  • a. Which are demanded direct.
  • b. Which are demanded by sharp medias.
  • c. Which are basic.
  • d. Which are answered on the table of Reference librarian.
  • e. Which requires short answers.
  • f. Which are responded within short time or within 5 minutes or less.

Instances — Queries

  1. How many says are in Indian territory?
  2. Literary portion of Bangladesh?
  3. Address of Lucknow University?
  4. Library Education Centers in India?

All such answers deserve to be given within short time. Reference librarian either refers the names of referral sources or answers the query instantly.

Reference sources: Ready Reference queries are constantly Tact-finding queries’. Louis in his book ‘Basic Reference Service’ has actually given such referral sources which are helpful in providing reply of queries within short time. Important referrals sources are:

            a. Dictionary

            b. Directories / Hand books

            c. Census reports

            d. Year publications / Annuals

            e. Biographies

            f. Gazetteer

            g. Atlas

            h. Encyclopedias, etc.


Need of Ready Reference Service:

It is seen that readers have actually expertise of publications which are generally involved via their research studies. But occasionally the reader requirements such information’s which are not well-known to them and also their queries are also not regarded their concerned publications. Reference books are such books which are referred and consulted as and also as soon as any kind of indevelopment is necessary. Thus, readers are not aware of recommendation books. Additionally, recommendation organization sources are also arranged in a different way which is also not properly recognized to the readers.

Thus, recommendation business is a critical service to all readers that involved library for their research studies.

Procedures of Ready Reference Service:Reference

Ready Reference business is basically completed in three phases. All these three phases are interconcerned and sometimes used together. They are:

(a) Preparation

(b) Service

(c) Assimilation.


Preparation In this phase librarian prepares himself by:

    1. Keeping expertise about the department and its activities:
      i. having understanding of recommendation sources.
      ii. preserving the reference respond to and reference diary.

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      iii. preserving himself through present knowledge.
    2. Organizing the Reference department:
      i. by keeping the referral department.
      ii. by arranging the referral resources systematically.
      iii. knowledge of publication of new referral resources and the latest editions of recommendation resources.
    3. Arvarying the literary works which has actually not been arranged yet is incredibly valuable for all set referral business.


Service: After preparation, recommendation company is provided. Service is given as under:

  • i. Assessing the reader’s query.
  • ii. Determining the recommendation resource pertaining to some indevelopment.
  • iii. Informing the reader around referral source.
  • iv. Guide the reader just how to consult the recommendation source, so that reader might himself consult the recommendation source independently.


Assimilation: It is connected with following things:

  • a. Recording of indevelopment received.
  • b. Sharing the views and initiatives made in tracing the information’s.
  • c. Reference business is not complete by receiving the information yet it need to be maintained in mind that this information may be offered by other readers additionally.
  • d. One indevelopment might be arisen by even more than one reader. Hence, information should always be living/ ready and recorded.
  • e. As much as Reference librarian gains endure in offering recommendation organization, it must be debated via various other staff members.

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  • Sharma, C. K. (2006). Reference Service and Sources. Atlantic Publishers & Dist.