To access your Charter.net email account from a desktop mail client, utilize the following Charter email settings:
Charter SMTP Settings
Charter supports SMTP, eliminating the need for the Charter.com webmail system. Use the following SMTP settings:
| Option | Description |
|---|---|
| SMTP Host | For POP3 – smtp.charter.net<br>For IMAP – mobile.charter.net |
| SMTP Port | For POP3 – 25 SSL/TLS<br>For IMAP – 587 SSL/TLS |
| SMTP Username | Your full email address (name@domain.com) |
| SMTP Password | Your mail account password |
Clean Your Inbox – Use Clean Email with your Charter Inbox to keep it clean and organized.
Charter Email Server Settings for Receiving Emails
To receive your emails, use these settings:
Charter POP Email Settings
| Option | Description |
|---|---|
| POP3 Host | pop.charter.net |
| POP3 Port | 110 |
| Requires SSL | SSL/TLS |
| POP3 Username | Your full email address (name@domain.com) |
| POP3 Password | Your mail account password |
Charter IMAP Settings
| Option | Description |
|---|---|
| IMAP Host | mobile.charter.net |
| IMAP Port | 993 |
| Requires SSL | Yes |
| IMAP Username | Your full email address (name@domain.com) |
| IMAP Password | Your mail account password |
Additional Notes to Remember
- Spectrum Webmail has replaced the Charter Email name in marketing materials, but access for current customers remains the same.
- Use your Charter username and password to access your mail account through Spectrum Webmail sign-in page.
- Spectrum Webmail is accessible on desktops and laptops. For mobile devices or Mac, you can connect via third-party mail services like Outlook or Gmail.
💡 Note: To use Spectrum email, you must first register for at least one other Spectrum service, set up your mail account, and configure your email server information.
Troubleshooting Charter Email Issues
If you encounter issues with your Charter email, especially during the transition to Spectrum, we recommend seeking assistance from Spectrum customer support.
Choosing Between POP and IMAP Email Servers
When configuring a mail address in a client application, you encounter two key protocols: POP (Post Office Protocol) and IMAP (Internet Message Access Protocol). Each has distinct characteristics that cater to different needs.
POP (Post Office Protocol)
- POP connects to a remote email server and downloads messages to your computer using a supported mail client.
- It relies on the Simple Mail Transfer Protocol (SMTP) for end-to-end email communication, transferring messages from the client to the server via the TCP/IP protocol stack.
IMAP (Internet Message Access Protocol)
- IMAP allows you to access your emails from any location using any device.
- With IMAP, you view messages directly from the mail provider; they aren’t downloaded or saved to your computer.
- This flexibility enables you to access your emails on various devices, such as phones, laptops, and other computers worldwide.
- IMAP downloads attachments only when you click on a message, resulting in faster email checking compared to POP.
Key Differences
- POP3 mail stores messages locally on your PC or mobile device, while IMAP retains them on the server.
- POP3 copies emails from the server to a single computer before removing them, making it less reliable for synchronized access.
- IMAP ensures message synchronization across multiple devices and stores them securely on the server.
In summary, the choice between POP and IMAP depends on your preferences and needs. If you want emails stored locally and don’t require synchronized access across devices, POP may be suitable. However, if you seek flexibility, access from various locations and devices, and faster email checking, IMAP is the preferred option.
